Good morning(Good afternoon )
Welcome to deposit in ICBC
Welcome to use Peony Credit Card
Welcome to use ATM
Please line up
Please wait a moment
We'll glad to receive any suggestions to help us improve our service
Don't mention it (Not at all)
Hope to see you again
Rate for current deposit
Interest Rate for fixed deposit
Certificates of deposit
Flexible maturity deposit
Transferable certificate of large amount time deposit
The exchange rate for U.S.dollars
Termination of a deposit
Automatic teller machine(ATM)
The detailed list of interest
Peony Credit Card
Exchange U.S.dollars for Renminbi
What can I do for you?
May I help you?
We are open for business form 8：00 a.m to 6：00 p.m with no break at noon
We are open for business all week including Saturday and Sunday
I'd like to deposit(withdraw)
Which type of deposit do you prefer，time deposit or current deposit?
I prefer time deposit(current deposit)
Is it your first time to deposit here?I am going to open an account for you.
How long would you like to deposit for?
Pardon，I do not understand，Could you give me more details.
OK.The term of fixed deposit ranges form three month to five years，including three months，six months，one year，two years，three years and five years. The longer the term the higher the interest rate.
Could you fill in this slip in ink please.
You have made a mistake here，Please fill it in again
Opening an account is free of charge， but you have to deposit 10 yuan as your initial deposit.
The current deposit can be withdrown at any ICBC savings office in this city，It's convenient for you
We also have flexible maturity deposit. The interest rate is sixty percent of the interest rate for the time deposit
Excuse me，how much do you want to withdraw?
Please use Arabic figures
Please fill in your address here
Please enter your code number.
There is somrthing wrong，Please enter your code number again.
You've made a mistake in counting. Do it again please
Please wait a minute .I will calculate it again
Please keep the chip
Here are your money and deposit book.
Please hand back your chip
Please count the cash (your money)
Here is your book (certificate)。
Please wait a moment ， I will do it for you as soon as possible
The computer isn't working now. Please go to another savings office or come again tomorrow
Please wait a moment，we are checking it
Sorry， since there is no power，we can only serve you manually.
Sorry for keeping you waiting.
I'm sorry you had to come several times.
Everything is in order.
I have lost my bankbook， what should I do?
You can report the loss of the bankbook.
Do you remember the account name and number，maturity，amount and code number.
Please show your I.D card
My name is Jenny Lee， but I don't
remember anything the details
Please try to remember the details.
It's for the safety of your deposit
Would you please leave your telephone number.
Please bring this application form to collect new bankbook or money in 7 days.
I can reissue a new bankbook for you，but we must deduct ten yuan handling charges.
I am going to apply for a Peony Credit Card
You can apply for it in the ICBC
Peony Credit Card Department. The address is Beijing Road NO.8
Please wait a moment. The amount you are withdrawing exceeds one thousand yuan，so I have to ask authorization form the credit card issuing center
Sorry， you have to exchange your money at the foreign exchange counter
Please go to counter NO. It's over there.
How much do you want to change?
Please fill out the exchange form
Please sign your name on the exchange form
What currency do you have?
We don't change German marks her at present.
We can change only three currencies U.S. dollars， Jappnese Yen and H.K. dollars.
What is the exchange rate today?
The exchange rate is 832RMB for100 U.S. dollars.
I'm sorry I have no small change.
You can convert the unused RMB back into foreign currency.
You'll receive the money in a moment .
Sorry， we don't handle drafts and telegraphic transfers.
Sorry， we handle savings deposit business only.
Please go to the international Department of ICBC Beijing Branch.
Sorry， these two one hundred dollar bills are counterfeit
According to our regulations and international practice，forged notes must be confiscated so we can't return them to you.
We may issue you a confiscation receipt.
We have safe custody service and can keep precious metals such as gold and silver，and securities for you.